- Is there a Sommelier in the house? If so, did they come over to your table, recommended a wine, chat with you about wine and then open the bottle for you?
- Were you given proper glassware? For example, if you ordered a Pinot Noir, was it served in the proper Burgundy glass or if you ordered a high end Cabernet Sauvignon, did you have large, Bordeaux style glasses? There is nothing worse than ordering a beautiful Cabernet and having it poured into a tiny wine glass.
- Was the glassware clean and odour-free? Was it free of fingerprints and any residual detergent on the bowl of the glass as well as the base? Always smell the inside of your glass before your server pours your wine into it. If it smells musty, chances are the cloth used to clean the inside of your glass was used long past its prime. Ask for a new one.
- Was your wine decanted? For me as a Sommelier, an essential part of service is to decant every bottle of red wine (sometimes white), giving a young wine some much need air to open up, but more importantly, chat to my guests about the wine, learn about their wine experiences and be able to share my wine knowledge.
- A good restaurant will not question you if you say a wine is corked or faulted. They will simply bring you another bottle. I once had a guest order a $500 bottle of Burgundy that was faulted and replaced it without hesitation. Yes, it hurts the restaurant’s bottom line, but it’s not right that a guest drinks a bottle of faulted wine, whether it costs $20 or $2,000.
What do you do if your favourite restaurant isn’t following these simple steps? You can always ask to bring your own wine (perhaps your own glassware, too) and pay the restaurant’s corkage fee. Otherwise, a restaurant can consult with a professional sommelier to learn more about wine service.
At the Dymon Wine Cellar, we plan to elevate your experience with you favourite bottle from you personal cellar with the appropriate glassware, tools to open your wine and decant into a beautiful decanter of your choosing.