Personal Information Collected and How It Is Used
Personally identifiable information is information that allows you to be identified or contacted individually. Personally identifiable information may be collected when you complete any online form, survey or request for information. Therefore, if you do not wish for us to obtain your personally identifiable information, please do not submit it to us. However, if you choose not to provide us with certain personal information, we may not be able to provide you with the services that you requested.
We also use information that you provide to us in order to provide you with specific services that you request, to provide you with information about additional services that we believe may be of interest to you (provided that before providing you with any commercial electronic messages, we have received your prior consent in accordance with Canada’s Anti-Spam Legislation) and to improve our services going forward. For instance, we may use your information in the following ways:
- To respond to requests related to availability of wine storage units
- To respond to customer inquiries and requests
- To process your registration for events offered via the Website.
- To provide online promotions, sweepstakes and surveys
You may opt out of these types of communications with us at anytime.
In addition to the uses outlined above, we may use your personally identifiable information, if you submit that information to us, to provide services and support to visitors to the Website, improve the website and tailor it to your preferences, provide you with updates, promotions and other information about us, and maintain the security and integrity of our systems.
Non-Personally Identifiable Information
When you visit our Website, like when you visit most other websites, certain information is automatically logged about your visit. This information may include your IP address, which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, and referring website. It is used for system improvement and administration, security, statistical analysis purposes, and other internal business purposes.
We may also anonymize your personally identifiable information by cleansing it of any information which might allow you to be identified or contacted and combine this non-personally identifiable information with that of other visitors to the site. We use non-personally identifiable information for internal business purposes, such as analysis and planning by our marketing and customer service departments.
Information Sharing and Disclosure
We will not license, sell, rent or share your personally identifiable information with any third party except as set forth below, or with your consent.
Contractors and Agents
Compliance with Law and Legal Requests
We may provide your personally identifiable information to government agencies as required by law or regulation. In addition, we may release your personally identifiable information in the unlikely event we deem release necessary to comply with the law, or to legally protect us, our staff or our customers.
Non-Personally Identifiable Information
We may share non-personally identifiable information, including anonymized data derived from personally identifiable information collected from this Website with third parties.
Accessing and Deleting Your Personal Information
If at any time you wish to access your information in order to update, modify or delete it, or if you wish to receive no further communication or promotional materials from us, please contact us at the address or phone number listed below and it will be removed in compliance with the CASL legislation. Certain archival information may be difficult or impossible to locate and/or remove and we reserve the right to retain such information, and make the information unavailable for use rather than fully deleting it from our systems.
Senior Manager of Marketing